Hi, I’m Jaclyn— a Senior Interaction Designer with an expertise in solving complex design problems.

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In my work, I strive to create inclusive and transparent end-to-end experiences for users and collaborators alike.

You can currently find me at Microsoft scaling new design teams and products including AI-infused maker experiences, a model building platform, and a high-volume content managment product.

 


My process is inquisitive, data driven, and methodical.

Featured case study

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Power Virtual Agents: Topic triggering improvements

Leveraging NLU technology for topic disambiguation and generation based on end user intent clustering.

 

I’d love to hear from you.