Hi, I’m Jaclyn— a Senior Interaction Designer with an expertise in solving complex design problems.
In my work, I strive to create inclusive and transparent end-to-end experiences for users and collaborators alike.
You can currently find me at Microsoft scaling new design teams and products including AI-infused maker experiences, a model building platform, and a high-volume content managment product.
My process is inquisitive, data driven, and methodical.
Featured case study
Power Virtual Agents: Topic triggering improvements
Leveraging NLU technology for topic disambiguation and generation based on end user intent clustering.